Evaluation and Assessment of the Effectiveness of the DSWD Internal and External Convergence as Operationalized by the Regional, Provincial, and City/Municipality Action Teams
This study aims to describe and examine organizational structures, business processes, and capacity development, as they relate to the design of DSWD’s Convergence Strategy. The process evaluation is useful from an organizational learning perspective since DSWD wants to improve the quality of its work. Thisprocess evaluation employed a mixed methods approach which integrates qualitative and quantitative analysis. It entailed a desk review of DSWD documents (especially Tatsulo Manual and memorandum circulars). Primary data were collected through focus group discussions and interviews of DSWD officials and staff, beneficiaries, and partners especially in twelve study areas.
Key findings on organizational structures underscore the need to take stock of DSWD documents and update them, to strengthen responsibilities on coordination and M&E, and to incentivize leadership and innovation.
Download here
